If the organization is serious about enabling the achievement of critical business objectives by improving the performance of contributing processes and capabilities, the approach is simple. High Maturity is not magic. It’s simply a matter of basing decisions about what to improve (and by how much) on a more detailed understanding of the mathematical behavior of processes.
At your request, we can also provide the Brightline Performance Architecture, a robust and efficient process architecture for HM applications.
We will guide you in the potential refinement and maintenance of organizational goals and objectives on a rolling vision horizon. We will advise you on the identification of the business capabilities and support processes that will provide the corporate capability for achievement of those objectives.
Then, we will guide you in how to quantitatively/statistically analyze and baseline those processes and how to predict and track process performance in the future.
If you do not have a person on staff who understands statistical and quantitative analysis, this course (for 1 - 5 people) will provide the necessary knowledge. After reaching your goals of ML 4 of ML5, you can decide whether additional expertise is needed in the future.
We have developed a spreadsheet-based process architecture that fully enables the kind of process and data relationship tracking and business objective - to - business capability - to - process improvement traceability you will need for High Maturity process improvement.
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